Reviews

Not only did we get a great looking master shower after they fixed a leaking old one, we got taken care of by 2 great professionals with Better Way. Michael supervised our project and was there overseeing every step of the way making sure it was good looking, quality work. He ensured we got the best and everything was exactly as we pictured it. Kent wasn’t even primarily assigned to our project but helped out extra to keep timelines being met, guided us with design elements, and overall ensured we got cared for during the stressful process of having a water leak fixed. He even brought flowers after learning of my wife’s father passing away. Better Way took what started as looming dread, worries of remediation/construction processes, and stress and made an extremely positive experience out of it.

BWS installed the lower cabinets in a two-phase kitchen remodel, first phase, the upper cabinets and new ceiling, was completed by them in 2010.

I had a few issues with the person who was previously in charge of the job during and after completion. Thankfully, Phil came along and took over. He is quick in his response time, and made all the wrongs right—he even came and repainted my ceiling himself to make sure it was done correctly. He also exudes confidence in what he does, which never let me doubt his work or his word. I will recommend Better Way services to anyone I know who needs future repairs!

Fast service after wind/rain damage to my roof! Brandon was very courteous and professional in setting up the dryers and dehumidifiers in the house. Great communication!

Would like to give a shout out to Brandon Perez drum Better Way Services. We had a tree recently fall on our garage and cars. Brandon handled some of the remediation work.. he was extremely communicative, polite and helpful

I initially contacted Better Way Services after being left in the lurch by a previous company! Their service was so outstanding I contacted them again for a subsequent problem and once again their service went above and beyond. I recommend them to anyone in need of restoration services hands down. Dr. Jesse Brewer

The repair person, Albert, and supervisor, Jeramiah were great. The only problem was a delay for the incorrect order of carpet pad.

For about 8 years now, we have been searching for someone to replace/repair the 2 headers/fascia/wood trim in the back of the house. We spoke to so many people, and gathered recommendations from everyone. Made many calls and appointments. Every single time, either they would not call back, or they would not show up. Two came out, gave estimates, and then, never answered our calls, or emails. It was so frustrating. Better Way Services was recommended to us, by another company, which, at least, acknowledged, that they had so many jobs, that they could not take us until September, or so. With the first call, and the first appointment, I could see that we could trust them. Jon and Jeremiah kept constant watch over us, checking in all the time, and letting us know where things stand. Since we had a 2 week trip planned, things were put off, but as soon as we got back, there they were. ALL the various workmen, who were involved in the different phases of repair, came on time. If the designated time was 7:30 am, they were out in front at 7:15. All were courteous, cheerful, and a pleasure to deal with. The stucco man, hammered and sang, and we very much enjoyed his singing. To sum things up. We had forgotten that such companies, to whom customer service and satisfaction are a priority, even existed anymore. Bravo to the team that fixed our headers.

Staff spent time discussing options to rectify my home’s smoke smell issues. Very experienced and accommodating!

Our guesthouse over our garage flooded in June while we were out of town for a couple of weeks so you can imagine the terrible mess it all was. Each step and each group of workers coordinated by Better Way Services were professional and personable and did excellent work. BWS provided the quality of work our home required. Paul directed the on-site work and really knew his business from top to bottom. This is the third time I have used BWS over the last many years and I couldn’t recommend them more highly.